For subscribers:

If you choose Autoship & Save, you are eligible for our 100% satisfaction guarantee! We're so confident in the GIANTS™ feeling (AKA you feel great on our coffee) that we offer anyone who doesn't a full refund. If you're genuinely not getting steady energy and focus, get in touch at orders@giantscoffee.co.uk. 

For one-time purchasers: 

We have a 45-day return policy if you haven't opened the pouch, which means you have 45 days after receiving your item to request a refund/return. 

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at orders@giantscoffee.co.uk.